416-465-8737

 

TORONTO CHIROPODIST, D.Ch., B.Sc., PODIATRIC MEDICINE

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ONE OF THE THINGS THAT I TRY TO INSTIL IN EVERYONE OF MY STAFF THAT I EMPLOY AT ACADEMY FOOT AND ORTHOTIC CLINICS IS TO TREAT OUR PATIENTS AS IF THEY WERE A MEMBER OF YOUR FAMILY OR ONE OF YOUR BEST FRIENDS.  WHEN A PATIENT ENTERS OUR RECEPTION AREA WE GREET THEM AS IF IT WERE ONE OF OUR FRIENDS ENTERING INTO OUR LIVING ROOM AT HOME.  WE RESPECT AND LOVE ALL OF OUR PATIENTS, SOME MAYBE MORE THAN OTHERS, BUT NONETHELESS, WE LOVE EACH AND EVERYONE.  THERE IS A SAYING THAT 10% OF YOUR PATIENTS GIVE 90% OF YOUR DIFFICULTIES IN PRACTICE AND THAT IS TRUE AND YOU CANNOT CHANGE THAT SO WE JUST HAVE TO DEAL WITH IT IN THE BEST WAY POSSIBLE.

NOTICE THAT I DID NOT SAY WHEN A PATIENT ENTER OUR WAITING ROOM.  AT MY FOOT CLINIC WE DO NOT HAVE A WAITING ROOM, BUT RATHER A RECEPTION ROOM.  WE KNOW THAT OUR PATIENTS TIME IS VALUABLE AND WE RESPECT THAT AND ALWAYS TRY AS HARD AS POSSIBLE TO BE ON TIME.  WE KNOW THAT THERE IS NOTHING MORE FRUSTRATING THAN TO  SHOW UP ON TIME FOR YOUR SCHEDULED APPOINTMENT ONLY TO GET TO SEE THE CHIROPODIST 15, 30 OR MORE MINUTES LATER.  THIS IS UNACCEPTABLE AND WE TRY NOT TO LET THIS HAPPEN.  I SPEND A LOT OF TIME ON TRAINING TIME MANAGEMENT TO MY STAFF AND WE BOOK ACCORDING TO THAT PRACTITIONER'S SPEED AND PREFERENCES.  IT NEVER MAKES SENCE TO SPEND MORE TIME WITH A PATIENT THAT IS NEEDED WHILE KEEPING OTHERS WAITING AND CONSEQUENTLY PROVIDING THEM A SMALLER AMOUNT OF TIME FOR THEIR VISIT.  NEW PRACTITIONERS INITIALLY ARE USUALLY SLOWER, BUT WITH EXPERIENCE THEY USUALLY CAN SEE A GREATER WORKLOAD AND WE ALLOW FOR THAT.

IN OUR RECEPTION AREA WE PROVIDE OUR PATIENTS WITH POSITIVE, UP TO DATE READING MATERIAL, FRESH FRUIT AND CHEESE REPLENISHED DAILY, HOT AND COLD WATER AND AND A 60 INCH FISH TANK AS WELL AS CONTEMPORARY RELAXING MUSIC.  NO DETAIL IS LEFT TO CHANCE IN MY FOOT CLINIC AS WE WANT EVERY PATIENT TOO EXPERIENCE A HIGH LEVEL OF QUALITY CARE AND SERVICE.

IF YOU OR A LOVED ONE REQUIRES HONEST, COMPETENT ADVICE OR FOOT CARE, PLEASE DO NOT HESITATE TO CONTACT DR. HARDY , OWNER OF ACADEMY FOOT AND ORTHOTIC CLINICS AT 416-465-8737.

Comments:

Academy Clinics has a special interest in high quality custom orthotics.

 

416-465-8737

Toronto, ON Chiropodist
Academy Foot and Orthotic

752 BROADVIEW AVENUE
Toronto, ON M4K 2P1 

Across from the Broadview Subway
Professional  Family  Foot  Care

PROFESSIONAL
FOOT CLINIC

CHIROPODIST / FOOT SPECIALIST,  B.Sc. PODIATRIC MEDICINE / ACADEMY FOOT & ORTHOTIC CLINICS, 752 Broadview Ave , Toronto ON, M4K 2P1 416-465-8737